‘Marketing Insights’
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Musing on Business Analytics at a Late Hour

Tuesday, October 12th, 2010

The Never Ending Math Problem

(This was pulled from a Client email I just sent where we were discussing if linear regression was the best analysis technique for a banking brand’s awareness research. Use the comments area below to tell me if you agree.)

I wrote…

No matter what analysis you do, it’s all just a tool. There are very few statistics that are worth anything outside of basic human judgment and insight. So long as you follow the rules and don’t manipulate the data or the people reading it, you can’t really go wrong.

I try to design data that will allow a group’s wisdom to come to the surface, spark an educated debate, or deliver confidence to move in a direction that indicates progress. Sometimes I’ll take a strong position just to try and get people who know more than me to debate the conclusion.

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How To Measure Marketing (Article 3 of 3) – Case Studies

Wednesday, January 20th, 2010

how-to-measure-marketing-graphicI once worked with a team of economists tasked with identifying and monitoring the economic impact of tourism  for a state legislature.

Their goal was to identify spending patterns among residents versus tourists and segment this into categories that defined the key drivers of tax revenue from non-residents.  The public officials needed to accurately attribute tax revenue to different spending pools to evaluate budgeting guidelines for state-sponsored programs.

The challenge was how to measure when so many variables were in play.

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How Do Market Research Consultants Make Insights Actionable (2 of 3) – Analyzing Data

Friday, January 8th, 2010

market-research-consultants-trick-imageLast week I wrote about how to organize your data to allow actionable insights to emerge.  This article will discuss some ways of organizing that data once it is collected.  The goal is to demonstrate how to measure effectivness of marketing.  Next week we’ll close out this mini-series with set of case studies on how this approach has been applied by other brands and marketing agencies.

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How Do Market Research Consultants Make Insights Actionable (1 of 3) – Organizing Data

Monday, December 28th, 2009

market-research-consultants-imageI was speaking with a business associate last week who was recounting what she heard at a recent marketing conference.  She mentioned that a lot of questions for the speakers had to do with the challenge of how to make “insights actionable”.

The last couple of years, the field of business analytics has been ultra-focused on “consumer insights”; the art of understanding consumers at a level which reveals the underlying motivations behind purchasing decisions.

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